Carenet - Case Management, Disease Management, 24-7 Nurse Advice Line, Ask-your-Nurse, Care Advocate Navigation services, Health Coaching, HRA Assistance

For a better quality of life consider joining CareNet.

Career Opportunities

If you are interested in becoming part of the CareNet Team:

Please email your resume to: [email protected]

Mail or drop off your resume at:
11835 IH-10 West
Suite 301
San Antonio, Texas 78230

Give us a call today to speak with a Recruiting Staff Member.
(210) 595-2100

Care Advisor - Registered Nurses
CareNet's ideal Care Advisor candidate is caring and compassionate and has excellent communication and organizational skills.

If you are a Registered Nurse, with a minimum of 3 years clinical experience, seeking an outstanding career opportunity to:

Provide care instructions and education over the phone
Help people with a wide variety of presented health conditions
Extend your skills outside the traditional hospital or clinic setting
Be a candidate for our work at home program, CareNet@Home
Maintain a flexible schedule - including evenings and/or weekends
Use computer technology to provide care instructions according to approved clinical guidelines

Care Coordinator
CareNet's ideal candidate for Care Coordinator possesses excellent customer service skills and genuinely enjoys helping all kinds of people. Previous healthcare and call center experience is preferred. Bilingual skills are a plus.

If you are looking for an exciting health call center career opportunity to:

Answer incoming calls from members, family members, and healthcare providers
Assist members/patients with triage and class/event registrations
Assist with physician/facility referrals, healthplan benefit information and other member service support functions
Assist with routine patient authorizations and referrals
Provide compassionate care to every caller while dealing with highly sensitive and confidential health related situations
Work in a professional, dynamic, growing company

Chief Financial Officer
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Due to our tremendous growth strategy, and vision to be a leader in the healthcare contact center vertical market, CareNet is looking for a Chief Financial Officer or Controller with CPA and high growth company experience , to strategically position us financially for current and future growth opportunities.

The CFO will be fiscally responsible to plan, organize and direct the finance and accounting department. The position will coordinate the administration of company policies on finance, accounting, insurance, systems, internal controls and auditing. This position will supervise and maintain all accounting functions and assist other departments with all financial needs. The CFO position at CareNet will also provide direct supervision over Accounts Payable, Accounts Receivable, Budget Analysis, Billing and Payroll.

This is an ideal opportunity for a highly motivated, energetic, CPA experienced individual to become part of a fast growing organization within the healthcare industry!

Responsibilities listed are representative of the knowledge, skill, and/or ability required:

Oversee current Accounting staff and ensure overall strategic decisions and direction is obtained.
Ensure month-end general ledger closings including maintenance of subsidiary ledgers.
Have “Board-ready" financial statements and reports prepared for internal & external use.
Oversee and monitor all cash, transfer of funds, and GL accounts.
Work to build relationships with department heads to ensure financial budgets and analysis is consistent with overall growth strategy.
Evaluate, create and streamline internal and external financial reporting processes for consistency.
Automate reporting systems.
Provide support and be responsive to internal departments’ requests, questions, and needs.

Qualifications are as follows:

Degree in accounting or finance, CPA or MBA required.
Eight to ten years experience in a CPA firm working in multiple industries of high growth entrepreneurial company’s, with a proven record of accomplishment in financial management. (healthcare industry experience a plus)
Responsibility for financial and accounting operations and administration of significant business activities. Successful track record in a CPA firm overseeing progressive growth-oriented clients is highly preferred.
Thorough working knowledge of financial activities of a growth organization, including accounting systems, budgeting and financial reporting.
Proven oversight of budget and forecasting initiatives.
Very strong accounting and financial analysis abilities.
Strong written and presentation skills for reporting to the President and Executive staff.
Ability to organize operations and systems in a simple, understandable and economic manner.
Operating knowledge of a financially successful high growth company (healthcare a plus).
Creative problem solver and ability to implement strategic initiatives consistent with the company’s mission, goals and objectives.

Director of Business Development
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Nearly two decades of experience have elevated CareNet to being the premier provider of care management services by delivering unrivaled flexibility in serving its members/patients.

CareNet has a singular focus. Deliver creative and progressive healthcare solutions that allow every patient to achieve better health. CareNet continually strives to help client's impact their outcomes by providing consistent, professional and passionate care resulting in an extraordinary track record of high value and progressive solutions. CareNet is a reliable, objective and coordinated resource for our clients and their members, in making informed health decisions.

Our vision to be a leader in the healthcare contact center vertical market, has made it necessary for CareNet to seek an expert business development team throughout the country. This is an ideal opportunity for a highly motivated, energetic and experienced business development director to join and lead in CareNet’s growth strategy by presenting our value proposition to national healthcare vendors and carriers. You will join a roster of high level sales executives driving an exciting and exploding business. The ideal candidate will be a powerful sales driver with extensive healthcare experience, contacts and ability to drive a large volume of business.

This is a highly visible position, critical to the growth given and new market segments. The Director, Business Development will contribute significantly to the company’s success and offers a competitive base salary and generous commission plan. As the position is virtual-home based with the responsibility of an assigned region, you control your own schedule, income, and future growth opportunity.

Responsibilities listed are representative of the knowledge, skill, and/or ability required:

Focus on targeting and developing an active pipeline of new business within the healthcare vertical market.
Responsible for the overall growth and retention of assigned verticals and strategic planning with Senior Management. Recommending and promoting new products, services and solutions.
Create, develop and engage sales presentations to new prospects and consultants.
Develop, execute and communicate a strong sales strategy for prospects throughout an extended sales cycle.
Prospects, identifies and leverages new customer relationships to drive new business and recommends business opportunities to leadership.
Leads deals to closure and facilitate the relationship transition to the Client Services Team.

Qualifications are as follows:

Bachelor's degree from accredited college/university or equivalent experience
5-10 years sales and business development experience within the national healthcare industry required
Demonstrated track record of lead generation, business development and execution with C-suite required
Exceptional communication (written and verbal) and presentation skills are required
Proven track record of selling a multimillion dollar healthcare product or service on a national basis
Enjoys finding new opportunities and is very comfortable with "opening new doors and relationships"

Vice President, Sales & Marketing
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Nearly two decades of experience have elevated CareNet to being the premier provider of care management services by delivering unrivaled flexibility in serving its members/patients.

Our vision to be a leader in the healthcare contact center vertical market, has made it necessary for CareNet to seek a healthcare Vice President of Sales and Marketing to lead and build our sales pipeline and current book of business. Reporting directly to the President/CEO, this is an ideal opportunity for a highly motivated, energetic and experienced Vice President of Sales and Marketing to join and lead in CareNet’s growth strategy by presenting our value proposition to national healthcare vendors and carriers. You will join a roster of high level sales executives driving an exciting and exploding business. The ideal candidate will be a powerful sales and marketing leader with extensive healthcare experience, contacts and ability to drive a large volume of business.

This is a highly visible position, critical to the growth given and new market segments. The Vice President of Sales and Marketing will contribute significantly to the company’s success and offers a competitive base salary and generous commission plan.

Responsibilities listed are representative of the knowledge, skill, and/or ability required:

Develop, execute and communicate a national strategic sales strategy focused on targeting and developing an active pipeline of new business with an extended sales cycle within the healthcare industry.
By successfully managing the sales department and team, will focus on new contract business, marketing strategies and driving lead generation to maximize exposure of CareNet’s services to industry leaders.
Prospects, identifies and/or leverages existing customer relationships to drive new business and recommends business opportunities to leadership based upon market trends and analysis.
Recommending and promoting new products, services and solutions. Create, develop and engage sales presentations to new prospects and consultants.
Leads deals to closure and facilitate the relationship transition to the Client Services Team.
Be the company expert in its primary line of business providing current market information, major shifts and change, and information on important national events influencing marketing and investment opportunities.

Qualifications are as follows:

Bachelor's degree from accredited college/university or equivalent experience 10+ years sales and business development experience within the national healthcare industry required
5+ years leading a healthcare company’s Sales Department on a national scope at VP level
Demonstrated track record of lead generation, business development and execution with C-suite required
Exceptional communication (written and verbal) and presentation skills are required
Proven track record of selling a multimillion dollar healthcare product or service on a national basis
Enjoys finding new opportunities and is very comfortable with "opening new doors and relationships"

Manager, Clinical Services
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Due to our tremendous growth strategy, and vision to be a leader in the healthcare contact center vertical market, CareNet is looking for a Manager of Clinical Services to lead and develop our extraordinary group of Registered Nurses.

The Manager of Clinical Services will be responsible for the overall management, performance and development of the Registered Nursing staff. The Manager will develop an effective well-organized staff and utilize all available resources to efficiently support the business while maintaining a positive work environment. In this position, you will directly contribute the overall success of the company.

This is an ideal opportunity for a highly motivated, energetic, RN with leadership experience to become part of a fast growing organization within the healthcare industry!

Responsibilities listed are representative of the knowledge, skill, and/or ability required:

Build, develop and manage the day-to-day clinical operations team dedicated to providing excellent service.
Develop departmental and individual performance objectives and performance measurements that align with and support overall company goals.
Consistently maintain proper staffing levels to ensure the call center will exceed its operational and financial objectives, including assisting staff during peak call volume shifts.
Maintain a Quality Monitoring Program to ensure the accuracy, consistency and courtesy of the information being provided to callers. Use the results of the Quality Monitoring Program to provide individual or team training and coaching. Develop appropriate individual corrective action plans.
Monitor adherence to URAC standards and company or client policies and procedures. Create, modify and make recommendations for process improvement and changes to policies and procedures.
Management of the workforce, including making recommendations for hiring, preparing and maintain department staffing schedule and schedule adherence.
Actively participate in the recruitment, interviewing, hiring and training of new employees.
Partner with other department liaisons to review, plan, implement and support new client program(s) or products implementations.
Maintain a professional atmosphere keeping morale high by consistently working with staff to evaluate ways to improve service, processing and department career pathing.
Identify new concepts, methodologies and integrate into operating programs to improve the effectiveness of the programs.
Respond to 24-hour/7-day-a-week service needs ensuring follow-through resolution of issue.

Qualifications are as follows:

Current, unrestricted, RN licensure in Texas. Licensure in other states as required by law or client contract.
Minimum of an Associate’s degree from a two-year college or technical school or Diploma Nursing.
Five years of related clinical experience in acute or ambulatory area.
Two years or more Supervisory experience.
Call Center experience highly preferred.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Creative Director
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Due to our tremendous growth strategy, and vision to be a leader in the healthcare contact centervertical market, CareNet is looking for a Progressive Marketing/Communications Executive with experience in an ad agency, to transform our firms messaging to strategically position us as the absolute market leader in our fast growing healthcare niche.

This new position, the Creative Director, will be responsible for directing and formulating our creative and information architect strategy for corporate marketing and communications. Your ad agency experience will help in working hands-on to design concepts, developing online and print B2B marketing collateral, as well as supporting product/service design needs for the company. The position will research, write and execute all advertising and promotional strategies for U.S business development specifications, market introduction, business and marketing promotions in conjunction with our U.S sales planning.

This is an ideal opportunity for a highly motivated, energetic and ad agency experienced individual to become part of a fast growing organization in the exploding healthcare industry. Bench strength for management and advancement career roles are possible as the organization continues to increase its market share.

Responsibilities listed are representative of the knowledge, skill, and/or ability required:

Lead the creative strategic development and information architect of all marketing/communication efforts that drives innovation and delivers on business goals.
Design print communication materials, including brochures, direct mail, presentations, trade show booth designs, and other forms of marketing and sales collateral.
Manage business relationships with outside vendors, including but not limited to list brokers, mail management providers, printers, marketing database providers, web designers and developers, graphic design agencies as necessary.
Work with IT in designing, developing and producing web collateral, including promotional websites, banner advertisements, email marketing campaigns and design concepts for new services in production.
Work closely with other management personnel to develop brand standards for the company and identifying new opportunities to enhance the company brand across all mediums.
Manage all PR efforts and strategies including creation of press releases and press kits as well as coordination with the media.
Search Engine Optimization (SEO) in leading the strategic development and tactical execution of our SEO efforts including optimizing and continuously improving our search results, links and right connections to related websites.
Identify opportunities and develop articles for industry publications.
Participate in annual planning and budgeting for department.
Develop, design, and conduct appropriate marketing research.
Analyze and communicate competitive marketing activity within healthcare industry.
Travel as required with possible overnight stay as business needs dictate.

Qualifications are as follows:

Bachelor's degree in Marketing & Communications, Graphic Design or related field preferred.
7+ years experience encompassing all areas of marketing, online and offline print media, promotions, public relations, event marketing, trade shows, etc.
A minimum of 5 years working within an ad agency.
Proven effectiveness at bringing new ideas from concept to launch with ability to track large-scale strategy to the tactical level.
Knowledge of the healthcare or managed care industry preferred.
Strong understanding of principles of branding, positioning and corporate identity necessary to meet the company’s objectives.
Ability to manage varying disciplines including creative services, production and distribution, web design, interactive media, product marketing, etc.
Ability to manage multiple strategic initiatives simultaneously as well as multiple areas within each project.
Proven understanding of web design and user experiences.
Familiarity with search engines and search-engine optimization tools.
Strong organizational and time management skills.
Thrive in a team-oriented environment with a displayed passion to make a difference.

CareNet has a fantastic total compensation package that includes a rich benefits plan featuring medical, dental, vision and company matching 401(k) contributions! Candidates responding to this posting must currently possess the eligibility to work in the United States. If you have a ‘can-do’ attitude and are looking for a rare opportunity to join an aggressively growing company, please email your resume to [email protected].