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PRODUCTS & SERVICES– CAREConnect24

How Do You Achieve the Most Impact?

Through CareNet’s CAREConnect24, our Care Advisors educate patients on variables impacting the cost of healthcare and their choices when it involves personal care decisions. Our Care Advisors guide patients to an individualized, complete plan that will affect the outcomes related to costs and quality of care. CareNet has designed an incredible platform of integrated care management services offerings that help educate and inform patients of the risks/costs associated with surgical, procedural, and treatment plans. Our personal approach helps individuals understand their treatment options and offer guidance for open communications between themselves and their care Providers.

CareNet’s team of professional Care Advisors work diligently to create an open dialog between each person involved in the care management process and our success proves it. Studies of our NurseCARE program illustrate our success in reducing unnecessary ER, physician visits and surgical and treatment procedures. All the while encouraging and strengthening those same relationships.

Overall, having CareNet involved in your population health management plan is beneficial to everyone from the individual and family, employer, provider(s), hospital, and health plan.

CareNet delivers what both you and your members need most. We help health plans and employers reduce absenteeism, increase productivity and at the same time reduce medicals costs associated with unnecessary claims. We know your members want improved access to care with the same quality they receive from their providers. CAREConnect24 solutions deliver results and help achieve successful outcomes for both you and the populations you serve.


Coordinated Resources


Illness is not the only thing that can affect work performance. Many individuals struggle with personal concerns unrelated to illness or injuries. When these issues go unresolved, they can affect how the individual performs on a day-to-day basis. CAREConnect24 is a valuable resource to offer your population to assist them on vast array of personal issues. Statistics show that depression coupled with a related and non-related illness is 250% more expensive to treat. The integrated CounselorCARE program encourages individuals to make healthy lifestyle choices for a healthier, happier population and give solutions on how to cope with the stress associated with illness and other lifestyle related issues.

CAREConnect24 features include:

bullet 24/7/365 access to licensed Nurse Advisors and Counselors through one toll-free number
bullet Access to CareNet’s eCARE web portal to over 1,200 health information and wellness topics
bullet Access to more than 1,200 pre-recorded messages through our Audio Health Information Library
bullet Legal and financial telephone consultation services
bullet Exceptional client services with continuous service support and customized reporting
bullet Translation services for non-English-speaking callers

Integrated Platforms

CareNet’s focused approach to care management is linked to almost twenty years of medical expertise. Having been involved in every aspect of communications - from consumers to providers to plans and employers-has given CareNet an advanced system in which to base its network of Coordinated Care.

Our experience and research is the basis for CareNet’s platform of integrated care management services that continually identifies opportunities to educate and guide individuals through the ever-increasing and complex healthcare system while increasing overall satisfaction in quality of care. We take great pride in being an integral part of our client’s healthcare strategies - from influencing individuals to be more involved with decisions regarding their health to helping our clients achieve optimal care and at the same time reduce unnecessary expenses.

We accomplish this through CareNet’s platform of integrated care management programs including CAREConnect24. All programs can be customized to our clients needs whether they require the complete suite of programs or those that will compliment existing in-house or outsourced services.

eCARE - Online Information

CareNet’s eCARE is directed at those consumers who prefer online accessibility for self-care and wellness content and delivery of health information resources. Choose to integrate online health information library containing over 1,100 wellness topics to your product offering. eCARE offers consumer-friendly, high-demand feature articles relative to your organization goals. It gives a flexible, client-specific support with the ability to custom brand to impact your health management initiatives.

Experience You Can Count On

With CareNet as a partner, our clients benefit from our vast experience in delivering high quality solutions along with a successful track record of superior service delivery. Individuals and family members speak with CareNet’s professional Care Advisors, many of whom have over 25 years of clinical experience, possess advanced skills in communication to discuss a vast array of health and wellness issues or concerns as well as urgent care needs. Our licensed professional Counselors help members with both work and life concerns, family needs, and emotional issues. They can also arrange consultation with experienced local professionals including attorneys and financial experts. On site services are also available and conducted by trained, experts in their field.

Improving the Bottom Line

Want to improve your image and stand out over the competition? CareNet can help you accomplish this while also improving the quality of care and life of your population. Let CAREConnect24 show you how we can make a difference.


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