CareNet believes the execution and success of any program revolves around a client’s service expectations. Our Client Services Team is proactive in its efforts to ensure continued success of our client’s program(s). CareNet’s friendly, knowledgeable Client Services staff is available to help you with your current services or to speak with you about CareNet’s additional features or products, provide support to you and your staff, or collaborate with you on other cost effective solutions. Please contact us with any questions or comments you may have about your programs implementation and/or account management.

If You're An Existing Client:

Telephone Support

If you are an existing client preferring telephone support to assist you with questions or issues related to services, please contact a Client Services Team Member at 210-595-2025.

On-line Support

If you would like to contact a member of our Client Services Team about your organization’s account via email, please fill out this Form and you will be contacted immediately by one of our dedicated Client Services Team Members.

Client Feedback

CareNet welcomes client feedback on your experience with our organization, staff, or services. Please use this Form to share your comments or questions with us. Let us know if you are pleased with the CareNet services you have used or if you have experienced any problems with our programs.

If You Are A Prospective Client:

This section of our site is for existing clients only. If you are a Prospective Client and would like more information on how CareNet can help your organization with any of our suite of care management solutions, please fill out the contact Form provided. Someone from our Sales Department will contact you shortly to discuss your organization’s needs or you may also contact a Sales Representative by phone at 1-800-945-9129.

If you would like additional informational on CareNet’s Products & Services feel free to browse the information in the sections listed. Please let us know how CareNet can assist your organization in providing care management solutions.