MemberCARE

We Care About Every Member, Every Single Day.
Our professionally trained Care Coordinators have extensive healthcare and customer-service experience to ensure effective communication on every call. These vital members of our team are available 24 hours a day to assist callers with questions regarding:

 
  • 24/7 Customer Service
  • Physician Referral
  • Program Referrals
  • Eligibility Questions
  • Enrollment Issues/Questions
  • Class/Event Registration
  • Pre-Certification
  • New Member Welcome Calls
  • New Initiative Awareness Calls
  • Health Screenings
  • Preventive Reminders
  • Assessment Calls
  • Member Surveys