Integration & ease of use is key to your member experience.
The healthcare system gets more complex every day. This factor requires businesses to have a pinpoint focus on simplifying member interactions.
That's where Care Navigator comes in.
This proprietary tool/process acts as your members' single point of contact for care management services; this may include areas such as: after hours member services, health and wellness programs, disease management, and nurse triage.
These days, healthcare organizations provide a suite of enriched health and wellness services to their members. Awareness and marketing of these services to members is key to your business' success. As these services continue to grow and become key differentiators for your organization, it becomes more evident that 24/7 member access to these vital sources is key.
Care Navigator provides simple access, enabling members to have single point of contact - just one number to call - for the services they need when they need them most. | ||
CareNet also has key client relationships with most every type of organization within the healthcare continuum (payers, providers, government, et al). This invaluable repository of information allows us to support your program objectives with the various types of organizations responsible for ensuring winning patient/member satisfaction and their ultimate health outcomes.
We partner with you to determine the key influencers in your programs success in order to ensure they integrate seamlessly into your programs' overall strategy.
We look forward to meeting with you about how we can help your business improve your overall member experience.