Just by knowing we are here for support reduces stress and anxiety and gives your members confidence in their healthcare decisions.
NurseCare

Caring is at the heart of what we do. CareNet's NurseCare service provides your members with 24-hour access to experienced Registered Nurses, including our eCare Web Portal.

Just by knowing we are here for support reduces stress and anxiety and gives your members confidence in their healthcare decisions.

24-hour access to NurseCare provides your members comfort, care recommendations for current symptoms, and answers to specific health-related questions. Services available as part of eCare

No matter what the situation - from simple things like a child's fever or a non-emergent injury to urgent health concerns - CareNet's Care Advisors help your population:

 
  • Gain convenient access to quality care
  • Become better-informed healthcare consumers
  • Understand a specific diagnosis or condition
  • Gain confidence when speaking to doctors during office visits
  • Become educated on self-care for non-urgent injuries and illnesses
  • Improve their knowledge of drugs and medications
  • Live better with healthy living tips and awareness
  • Provide access to care or information about a chronic condition
  • Increase member participation in care management programs
  

CareNet Improves Clinical Outcomes by providing:

  • Safe and clinically proven information to every caller
  • More than 400 triage guidelines
  • Access to more than 1,000 consumer-focused health topics, and 1,500 of the most commonly prescribed and over-the-counter medication topics.

Our triage module is equipped with the most-trusted clinical content in the industry with the Pediatric content authored by the pioneer of telephone triage, Dr. Barton Schmitt and Adult guidelines authored by McKesson Corporation.

CareNet helps create a happier, healthier population.
We accomplish this by getting the right care to the right people at the right time. Secondly, CareNet helps divert inappropriate medical care, including ER visits, enabling us to show significant cost avoidance and Return On Investment (ROI) for our clients. Simple ideas, effective results.

Quick Facts About Nurse Advice Line Support Services
  • Outpatient costs are the fastest growing sector of the health care system today - even more than pharmacy costs.1
  • 53% of ER visits are not urgent and 83% of callers with ER intent are directed to a lower level of care.2
  • UCLA published a random control study showing no statistically significant difference between advice given to callers by a nurse advice line and a physician.3

Additional services available as part of NurseCare

1 The Lewin Group 2002
2 National Emergency Care Utilization Report; NHCS 2001
3 Advise Nurse Service vs On-Call Pediatricians, Arch Pediatric Adolescent Med. 2003; 157:635-641. Lee, Baraff, Guzy, Johnson, Woo.